Powerful and easy to use incident and problem management template in Notion.
Ideal for startups or anyone who would like to manage incidents/problems or similar tasks/bugs/etc. with customizable deadlines depending on incident priority.
Just set up your SLA table (incident priorities with target response and resolution times), then add incidents to the incident table and the template automatically calculates target response and resolution deadlines.
Lots of great features: calculated % of incidents replied to / resolved on target, flags when targets not met, warnings when resolution overdue, customizable views...
Please duplicate template for yourself and small team only. Other users / teams should order their own paid copy.
A powerful and easy to use Notion template for Incident and Problem Management